Settlement Service Activities

Communicare Settlement Service Activities (SSA) provide a range of services to newly arrived refugee and humanitarian entrants to begin their new lives in Australia and become active members of the community as soon as possible.

SSA Support 

Communicare Settlement Service Activities support families and individuals to help them adapt to the Australian lifestyle, through:

  • Specialised Settlement Support (Case Work)
  • General Settlement Information
  • Referrals and Advocacy Support
  • Information Workshops
  • Community Education
  • Translating and Interpreter Services

 Specialised Settlement Support (Case Work)

Communicare SSA Case Work services aim to equip clients with the practical skills and knowledge to understand Australian culture, to independently access mainstream services and to build their capacity to participate in the social, economic and cultural life of Australia including;

  • Centrelink
  • Renting and accommodation
  • Education, training and English classes
  • Employment
  • Family and domestic violence issues
  • Alcohol and drug related issues
  • Children and young people
  • Community participation and social wellbeing
  • Legal problems
  • Physical and mental health
  • Counselling and Psychological services
  • Financial Support
  • Other Settlement needs

Case Work provides culturally appropriate and strength-based service delivery that is tailored to the client’s individual circumstances.

Information Workshops

SSA facilitate informative workshop sessions throughout the year to provide clients with in-depth details about key aspects of Australian life such as driving and employment. These information workshops are generally free for eligible clients.

Safe Driver Education Program (SDEP)

The Communicare SSA Safe Driver Education Program (SDEP) is a half day workshop designed to provide participants with an overview of how to obtain a driver's licence in Australia, vehicle safety and essential road rules and purchasing a car. Participants will have opportunities to meet a range of qualified, multi-lingual driving instructors and representatives from finance and lending services. The provision of minimal financial support towards the cost of driving tuition is also included after successful completion of the workshop (terms and conditions apply). Please contact Communicare SSA for upcoming workshop dates.

Job Talk

Communicare SSA's Job Talk workshop is a 5 day course that aims to provide participants with a wide range of practical and knowledge based skills to increase their employment readiness and understanding of the Australian workplace. Topics covered include; job search basics, resume writing and interview skills, worker's rights, occupational health and safety, volunteering, work experience, networking and an introduction to starting a small business (Plant the Seed). Participants will have access to Communicare’s Career Mentor who will provide ongoing, individualised support and linkages through our extensive industry partnerships to enhance employment prospects.

Plant the Seed – Empowering Entrepreneurs

Plant the Seed is a SSA program to assist clients to access the New Enterprise Incentive Scheme (NEIS) and ultimately achieve financial independence by establishing a sustainable small business. Ongoing mentoring and specialised support is provided to clients in order to develop a business plan and access NEIS funding.


SSA services are available to permanent residents who have arrived in Australia during the last five years as:

  • Refugee or Humanitarian Entrants,
  • Family Stream Migrants with low levels of English proficiency or
  • Dependents of skilled migrants in rural and regional areas with low English proficiency.

Service Delivery 

Settlement Service activities are delivered from the Perth metropolitan region.

For More Information

Download the Communicare Settlement Service Activities brochure.

To make an enquiry, please contact us on:

T 08 9470 5381

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